Accessibility Statement
Last updated: October 2026
Our commitment
The DAM Software Company, Inc. is committed to making Mediagraph, our digital asset management platform, accessible to all users, including people with disabilities. We continually improve the accessibility of our platform in line with WCAG standards.
Mediagraph is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our Accessibility Conformance Report (VPAT® 2.5Rev, October 2026) documents our current level of support for each criterion. It's available in our Trust Center or on request.
Shared responsibility
Mediagraph is responsible for the platform's accessibility: its interface, navigation, controls, and built-in features. Customers are responsible for the accessibility of the content they upload and publish, including images, video, audio, documents, and the alt text, captions, descriptions, and other metadata that go with them. We give you the tools to make that content accessible and are happy to help you use them.
Accessibility features
- Screen reader support: files surface alt text on highlight or selection, falling back to caption/description, then file name.
- Keyboard access: the interface is designed for keyboard use, with landmarks, standard keystrokes, and documented shortcuts.
- Captions and transcription: audio and video speech is transcribed, and live captions can be enabled per account.
- Metadata access: in Asset Detail View, more than 85 IPTC metadata fields can be reached by screen reader and keyboard.
- WAI-ARIA: ARIA attributes help screen reader users navigate the app, and our Help section documents navigation patterns.
- Status announcements: search and filter result counts and selection changes are announced to assistive technologies.
- Simpler sign-in: password sign-in supports password managers and pasting, and with single sign-on (SSO) users don't need a password at all.
- Accessible help: contextual help is available in-page and through our Zendesk help center.
- Language: the interface is available in English and French.
Technical specifications
Mediagraph uses HTML5, CSS, JavaScript (React) and WAI-ARIA. It's designed to work with screen readers, keyboard-only navigation, browser zoom and high-contrast modes, and with current versions of Chrome, Firefox, Safari and Edge.
Feedback and contact
We welcome feedback on Mediagraph's accessibility. If you run into a barrier, need content in another format, or would like a copy of our VPAT, please contact us:
Email: accessibility@mediagraph.io
General inquiries: DAMinfo@mediagraph.io
We aim to respond to accessibility inquiries within three business days.
Legal notice
This statement is provided for informational purposes and is not a legally binding claim of compliance. It reflects the product as assessed in our VPAT 2.5Rev, October 2026, and may not reflect later updates.